Well what can I say, WOW, that’s what I call service!
The sorry fact is that service levels today in most industries are still low (even lousy) to mediocre. Most people find it difficult to list just five businesses where they get really good service. But when asked to list 10 where they would describe the service as poor they usually have no problem.
The point is that there just aren’t many businesses around that have realised the advantage of providing exceptional levels of service. I would say that North West Plumbing & Heating is in my top five for delivering exceptional customer service, and the attention to detail in the work they carried out for me was unexpected and welcomed. We needed emergency boiler work, when we moved into our new home. Since then we have had a new bathroom suite fitted, washing machine plumbed in and tumble dryer vent kit fitted. All top quality work!
I have already recommended Bal and his team to friends and business associates, and have no problem in recommending North West Plumbing and Heating in the future.